Here are our Frequently Asked Questions

Don’t hesitate to reach out info@thecouplechallenge.com if you have more questions!

Memberships & Payments

How many memberships do I need?

You only need one membership per couple

What’s the difference between The Couple Challenge monthly membership, and The Personalized Couple Challenge?

The Couple Challenge Monthly Membership:

Program Length: Every month, each partner receives a new 4-Week workout program adjusted to their level of fitness (Beginner, Intermediate, Advanced).

Equipment Needed: Minimal equipment is needed (i.e. resistance bands, booty bands and/or ankle weights).

The Personalized Couple Challenge:

Program Length: Each partner receives a 8-week personalized workout program based on their individual goals, needs, lifestyle and equipment. It includes a bi-weekly follow up and priority renewal of your program every 8 weeks.

Equipment Needed: Your workout program is based on the equipment that you have available.

Can I cancel my membership?

You can cancel your monthly membership anytime.

Products & Services

When will I have access to my program?

When you sign up, you first need to setup your account and download the app. Your coach will get in touch with you and you’ll get access to your program based on the product that you have signed up for (i.e. The Couple Membership, Personalized Program, Hustle to Muscles, etc).

Do you offer 1:1 coaching?

We offer 1:1 coaching online or in-person.

I am interested in 1:1 coaching in-person. Where are you located?

At the moment, we offer outdoor 1:1 in-coaching in Trekfit parks, in the region of Montreal-East .

I have all my equipment at home, can you train me at my place?

At the moment, we offer outdoor 1:1 in-coaching in Trekfit parks in the region of Montreal-East. Once the pandemic is over, we will offer 1:1 coaching at your place.

How do I know which program is best for me?

Schedule a Free Consultation with us and we will be happy to help you find the right fit.

What happens if my partner wants a personalized program but I like the program from The Couple Challenge membership? 

Your partner can get a personalized program and you can continue enjoying your monthly program.

Can I keep my personalized program forever?

If you want, we can send you your personalized program in a PDF format if you want to keep your program forever. However, please note that you will lose access to the app unless you renew your personalized program or get a new workout program.

What if I don’t want to renew my 8-week personalized workout program?

Because the 8-week personalized has limited spots, our clients that are already following an 8-week program have a priority renewal to secure their place. The priority renewal is automatic and at the end of your program we will contact you to design your next program. If you don’t want to renew your program, simply let us know at this point and we will cancel your renewal.

How long does it take to receive my personalized program?

Once you have purchased the personalized program, we will contact you to schedule an initial consultation and do your virtual assessment. This is to ensure your trainer and you are on the same page and that we have all the information necessary to create your program. Once the initial consultation/virtual assessment is done, please allow 7-10 business days to receive your program.

How long will I have access to my program in the app?

You will have access to the app for the length of the program.

Can I have a nutrition plan or a meal plan?

All our programs come with or without a customized meal plan made by Registered Dietitians (RD). All eaters welcome!

What is the difference between The Couple Challenge Monthly Membership and the programs (i.e. Muscle to Hustles)?

With the memberships, you and your partner both get assigned a 4-week workout program based on a monthly community challenge (i.e. May is a HIIT challenge, June is a TABATA challenge, etc).

At the end of each month, the workout programs will be available to purchase.

The Couple Challenge members will have a special discount on all our products (i.e. Full Body Sculpting, 1:1 PT, Meal Plan).

Can I get a free trial? 

If you are not sure if The Couple Challenge is for you, we encourage you to book a Free Initial Consultation and we will be happy to answer all your questions/concerns.

Fitness, Workouts & Health

I have a medical condition/I am injured, can I still do the workouts?

Before starting any workout program, ALWAYS consult your doctor or professional healthcare provider. Review our Disclaimer here for more info.

What if I have a workout or an exercise that is too complicated or too easy?

An amazing benefit of having access to two CPTs (Certified Personal Trainers) is that they can adjust your workout based on your needs. You can reach out to your trainer to swap an exercise or you can do it yourself from the app.

Can I do the workouts at home?

Yes! Our workouts are designed to be done anywhere, at any time.

Can I do the workouts at the gym ?

Due to the current situation (gyms closed), we don’t currently offer workout programs specifically for the gym.

What equipment do I need ?

We recommend a minimum of resistance bands & mini-bands (“booty-bands”). However, to get the most out of your workout program we also recommend a set of dumbbells and a stability ball. If you don’t have a dumbbell or stability ball, don’t worry, we will provide you with modifications.

If my partner is advanced but I am a beginner, how is The Couple Challenge a fair competition?

Your workouts are adjusted to your fitness level so you will each receive a tailored workout program. The challenge is based on each of your own compliance to the number of scheduled workouts on your program per week.

What if I need to modify my workout? 

An amazing benefit of having access to two CPTs (Certified Personal Trainers) is that they can adjust your workout based on your needs. Reach out to your trainer using the message feature in the app. You can also modify the workouts by yourself using the app.

You can also modify the workouts by yourself using the app.

What if I can’t work out the day that was assigned by my coach? 

Your trainer has scheduled your workouts according to your program but you can easily move a workout to another day in the calendar.

Can I track other activities outside of my workouts like running or yoga? 

You can select and track separate activities using the app.

I’m restricted with the time I have to work out so I’d like to schedule my workouts. How can I plan my workouts in advance? 

You can preview all your workouts in the Calendar of the app and move them to the day you prefer. You can also preview every workout to plan ahead (exercises, total duration, equipment needed, etc).

I have fitness and health goals outside of training (i.e. increase flexibility, improve sleep, etc), how can The Couple Challenge help me reach these goals? 

You can connect with your coach and schedule different types of healthy habits, track your progress, earn badges for your achievements and celebrate your success.

I don’t have any workout scheduled for today, what can I do? 

On your active rest days, you can do an activity to keep you active, like going for a walk, playing frisbee, doing yoga, going for a hike, etc…

If you want to do an additional workout, you can add on-demand workouts to your calendar.

The Couple Challenge Application

How do I access the app?

Once you sign up, you will receive a link to download the app. You can also access the app from any computer through the Web access.

Can I control the notifications I get from the groups I’m part of?

You can turn off the notifications from the group settings.

 Can I track other fitness & health stats like steps and body weight using your app? 

Yes, our app connects to other apps (i.e. Apple Health, FitBit, MyFitnessPal) using integrations.

Can I use the application offline or do I need to be connected to the Internet? 

You need to have access to the internet to be able to use the app.

Are you compatible with iOS or ANDROID? 

As of today:

  • iPhones require iOS 12.0 and above.
  • iPads require iPadOS 12.0 and above.
  • Android devices require Android 6.0 and above
  • Apple Watch requires Watch OS 6.1 +

Together Times

What are the Together Times?

Together Times are the suggestions of quality time activities for your couple.

What if my partner doesn’t do the Together Time?

If your partner doesn’t do the Together Times, it will affect their compliance for the current week.

 How and when do we get the suggestions of Together Times? 

The weekly loser receives 2 suggestions of Together Times and picks one to surprise their partner. The loser will receive the Together Times in their calendar. We schedule the Together Times on Monday so that you have time to pick and plan your weekly quality time.

What happens if we have the same workout compliance? (i.e. 70%-70%) 

Other health factors can determine the winner of the week (i.e. nutrition compliance, steps, etc.).

How do you determine the weekly winner? 

The weekly winner is the partner with the highest workout compliance.